Privacy Policy | AerLinked

Welcome to AerLinked

AerLinked, a comprehensive SaaS platform by Flying Fish One, values your privacy. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our platform, whether you’re managing leads, projects, employees, or finances. We are committed to protecting personal and business information while ensuring a secure, transparent, and efficient experience for all users.

Information We Collect

To deliver powerful business solutions, we collect information that helps us operate efficiently and personalize your experience:

• Account Details: Name, company, designation, email, and phone for authentication and account setup.
• Usage Data: Interactions with dashboards, analytics, and modules (CRM, HRMS, ERP, Ticketing).
• Technical Data: Browser type, IP address, and device information for system optimization.
• Financial Information: Invoicing, payments, and subscription-related data handled via secure gateways.
• Cookies: Small data files stored to improve session performance and tailor functionality.

How We Use Your Information

• To authenticate, operate, and personalize AerLinked services.
• To manage business workflows across modules and automate operations.
• To communicate essential updates, support information, and alerts.
• To enhance security, prevent fraud, and comply with regulatory standards.
• To improve user experience through analytics, research, and development.

Data Sharing & Disclosure

Your information is only shared under necessary, legitimate conditions:

• Within Flying Fish One Group: For operations, maintenance, and compliance.
• With Trusted Service Providers: For hosting, analytics, email communication, and security monitoring.
• Legal Authorities: Only if required by law or to protect the integrity of our services.
• Business Transfers: During mergers or acquisitions, with prior notice to users.

Data Protection & Retention

We apply multiple layers of protection: encrypted databases, secure cloud servers, and restricted access policies. Your data is retained only as long as necessary for providing services or complying with legal requirements. Once expired, all records are safely anonymized or deleted.

Your Rights

As an AerLinked user, you maintain full control over your information. You can request to:

• Access and download your data report.
• Update or correct inaccurate information.
• Request deletion or restrict processing where applicable.
• Withdraw marketing consent anytime.

To exercise these rights, contact our Data Protection Officer at privacy@aerlinked.com.

Cookies & Tracking Technologies

AerLinked uses cookies and similar technologies to enhance user experience, track website traffic, and remember preferences. You can modify your browser settings to manage cookies or opt out of non-essential tracking anytime.

International Data Transfers

We operate globally and may process data in countries outside your own. These transfers comply with international data protection laws and include adequate safeguards under GDPR and standard contractual clauses.

Children’s Privacy

AerLinked is intended for professional and business use. We do not knowingly collect data from individuals under 16 years of age. If such information is found, we take immediate steps to remove it.

Policy Updates

This Privacy Policy may be updated periodically to reflect new practices, legal requirements, or service changes. Major updates will be communicated via email or platform notifications, ensuring transparency with all users.

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